Managing a hotel requires an innate ability to multitask and be flexible. You must be able to instantly switch gears from customer service to staff management to high-level marketing and event ...

A new study by the GBTA Foundation, the education and research arm of the Global Business Travel Association, looked at global hotel programs in Latin America and the Asia Pacific region, and found ...

The amenities of a hotel have consistently played a key role in supporting hotel guest services, but as an ever-increasing number of travelers today seek more from a hotel than just a place to sleep, ...