HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

HP is working to address a bad firmware update that has been bricking HP Office Jet printers worldwide since it was released earlier this month. While HP has yet to issue a public statement regarding ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...